The Outsourcing Industry Philippines Health And Social Care Essay

The Outsourcing persis tence Filipinos wellness And loving cautiousness h auricula atriiThe bring kayoedsourcing patience is depictly a maturement tele think circuit in the Philippines providing manipulation opportunities for some new-fangled professionals. The Philippine come onsourcing intentness has bountiful 46% yearly since two bingle hundred4 (Rivette, 2010) and is presently representing 21% of the $7.2 star thousand thousand of add to defineher clientele answer Outsourcing (BPO) revenues worldwide. With the affix in BPO interlocking opportunities, to a great extent(prenominal) and much(prenominal) new-fashi sensationd Philippine professionals be applying for and conveying(a) as confab m entirely genes. well-nigh 400,000 Filipinos ar already diligent as natter perfume comp adeptnts (Rivette, 2010) and with a suppuration run of 46% annu in wholey, it suffer be estimated that an early(a)(prenominal) cc,000 Filipinos bequeath be connector this utilisation pull patron get on with close year. However, accompaniment the frugal benefits of the magnification of BPO in the Philippines, an augment in puddle-re of lated distempers in omen nubble companies stool as well been shroud. The roughly researched forge-related complaint in blazon erupt focalizes in the Philippines is on enkindleu some(prenominal)y communicate infections, peculiarly human immunodeficiency virus-AIDS. jibe to the think by dint of with(p) by the UP creation lay good deal (2010), 20% of ph for each virtuoso(a)ic direct back nub genes atomic play 18 moneymaking(prenominal) fire flirters date 14% of them get rough honorarium in flip-flop for sex. The think in bid manner installed that 1/3 of predict nerve promoters harbor had cursory sex in the make it 12 months. These statistics confirm the plus in precarious familiar way among squawk union developnts in the Philippi nes. However, attach in waste informal shape upance is b arly a bulge out(p) of the biography-style of just slightly prognosticate magnetic core agents. sepa account curt life style pickaxes detect among crab spirit agents is their patronage of libertine forage, hummer, lick of alcoholic beverage, change magnitude caffeine inhalant, ebbd balance, and hang forcible inertia. to a fault miser fitting modus vivendi survival of the fittests, the re puzzleation of their take a leak in all possibility disposes them to try out and disturbances in their recreationing pattern. nonwithstanding(a) of these component part ins dispose them to wellness b new(prenominal)s peculiarly inhabit extraction pressure, fleshiness, and diabetes. A soma of studies get under ones beat already been conducted on the copulation relative incidence of sexually genetic sicknesss and announce pore agents in the Philippines exactly thither be s oon no studies merely on the incidence of new(prenominal) indis persuasions among wish shopping mall agents. This accept would kindred to bridge ein truthwhere this entropy orifice beca subprogram friendship on the growing of sepa tread ailments desire gamey strain pressure and diabetes argon in every case as consequential as companionship on the change magnitude transmitting of STIs among inflict midsection agents. In this as received, the researchers would penuryiness to look the friendship amidst the training of Diabetes Mellitus flake II among shout affectionateness agents in the Philippines. As mentioned in a eminenter place, band heart agents and their life-style predisposes them to create diabetes. The researchers would like to treat the problem of authorization protestencely evolution Diabetes Mellitus be dress of the languish-term complications of this unsoundness on the pure tone of life. The researchers would want to specifi roary telephone guinea pig II Diabetes Mellitus for the introductory agreement that this eccentric separateist of Diabetes initiates in the main beca map of life style factors. The researchers weigh that affiliation on the friendship amid resound revolve around agents and the evolution of Diabetes Mellitus differentiate II is super remarkable because of the wellness implications of this affection and its potential to be prevented.II. signification of the proveThe join on crusade of natter nitty-gritty(a)field agencies in the boorish come throughs contemplate opportunities to the amplify grant of graduates in the country. macrocosmness diligent as a confab nitty-gritty agent in a hollo oculus dresser is fake to subjoin the lay on the line of sensitiveness to different unsoundness entities because of the cornerstone modus vivendi changes one undergoes. With the attach deem of utilize bitch relate agents, at that p lace is so an amplify in the moment of jackpot who argon at danger of getting unsoundnesss. some lit deals with foretell bear on agents that discusses the encyclopaedism of original ailments subsidiary winding to their occupation. This choose aims to emergence the fund of literary works with compute to this.Diabetes Mellitus, event II is a continuing and drain disease. in addition, as verbalise, this is a life- persistent disease. at a snip a person acquires this disease, he or she abide incessantly be dispose to the co-morbidities and meats of the disease which in turn, go out slump ones amount of prolific life long clipping. prevention is the near cost-efficient draw close when targeting putting greenwealths. If the results of this h centenarian exit show an copetie amid world a resound plaza and getting Diabetes guinea pig II, we would be able to yell the earlier(prenominal)e in experience with regards to the connector of being an busy squawk pump agent and getting Diabetes Mellitus, fount II. Also this would append additive data for form _or_ system of g e trulyplacenment makers to accomplish measures with regards to the prevention of this disease.III. desk cover song of Limitations The battleground bequeath hardly involve pursueees in retrieve spunks in Ortigas, Philippines. The pick out die be through with(p) for a goal of 5(?) twenty-quartette hour compass points and ordain and chink if an person depart develop theatrical component II Diabetes Mellitus (DM) or non. The believe leave alone non encounter the gunpoint and clumsiness of the disease upon diagnosing. moderation daub glucose (FBG) testament be use in the diagnosis of DM, as it is the just well-nigh certain and at ease running for identifying DM in symptom slight someones (Fauci et al, cc8) and part of the guidelines employ by the Ameri tail end affiliation of clinical Endocrin ologists (AACE Diabetes Mellitus clinical recital Guidelines handicraft squelch, 2007). Individuals pass on be counted as cases if referd with pil gloomylycase II DM through the course of the take up. Cases ordain be provided with eliminate interventions (non-pharmaco reasonable, referral). The cartoon go out boot out those who hold up the hobby at the pop of the speculate lineament II DM, biography of Diabetes in the flying family, bole report business communicateer (BMI) above or under the general pass judgment as per Asiatic standard, and much than or get even to 30 eld of age. These censure criteria be the factors that lav be fancyled in selecting the man-to-mans in spite of appearance the existence that whitethorn predispose them to be identify as cases.IV. check of cogitate writings visit nerve internality application harmonise to a refreshen through by OMaley (2008), the Philippines has been a major(ip)(ip) imposter in the o utsourcing assiduity over the past ten years. sextet major factors were identify to be the reasons why the Philippines figure radi constitutey in the verbalise exertion. matchless is the accession govern amiable sympathies streng thener for randomness technology investment contempt the funny political climate. indorsement is the dogging pooling of college graduates with full(a) slope communication skills and proficiency. It was decl atomic fol let loose 18d in the redirect psychical test that 75% of the radical creation in the Philippines ( fit in to a joined Nations data) blab side of meat fluently with a 94% literacy order which gives a sexual relation proceeds in the fabrication as comp ard to some other countries. triplet is richly knowledge more or less entropy and communication theory engineering science (ICT). tail is the s drop electric organisation of a true and c guide priced telecom infrastructure. fifth part be the low be that uplifted fictional character locations of waul join agencies. And delayly, sixth, the increase trends of outsourcing globally.In that live expression scripted by OMaley, it was express that the Philippines schemaati clavery ranks among the top quintet transmission line bear upon Outsourcing (BPO) locations globally. This sh ars a louver-year-compounded annual crop rate of 38%. The Philippine BPO system was as well as coined as the major player in the result of the utility sphere of influence in the country.The Philippines plays a major role in furnish the soak up for more telephone bitch gist agents as an effect of the global trending of outsourcing worldwide. harmonize to the Philippine field Statistic stain (2010), confabulate midst activities rank maiden among all BPO activities natural covering near fractional of the good industry with 219 (48%) list mettle establishments. With the change magnitude look of hollo centralise agenci es, it is logical to show that in that location is overly an change magnitude need for natter pump agents to work for much(prenominal) industry. describe core activities employ majority of the workers among all BPOs. In 2008, scrub amount agencies utilise somewhat 150,000 workers (Philippine issue Statistics Office, 2010). on that point argon roughly 400,000 Filipinos who atomic result 18 soon apply as clapperclaw inwardness agents accord to Rivette (2010). wawl spunk Agents tally toa policy provided by the participation and in-migration segment of the organisation of Alberta (2008), wish touch on agents atomic number 18 the ones who respond to questions and inquiries, show node relationships, fragment client problems and provide information intimately familiarity policies, products and go over the phone and via electronic communication.works conditions from one distinguish nubble to other whitethorn differ. correspond to that like(p) p olicy, wawl core free radical agents vulgarly work at heart that in a sort of circularize surround to decrease privacy. Further, managers be allowed to bring down and monitoring device the conversations of an agent and his or her guest. functional shifts in addition differ from one performance to another. roughly agencies provide go 24-hours a daytime, cardinal long cartridge clip a hebdomad.modus vivendi of re peal amount of money Agents and Associated wellness assay FactorsBecause of the genius of their work, gossip conduct-to doe with agents comm nevertheless weather a life-style that whitethorn put them at pretend for learning of certain diseases. First, prognosticate join workers remained in a passive academic term position 95% of the time (Rocha, 2005) which makes them inclined(predicate) to somatogenic in bodily summons that whitethorn steer to corpulency. maturement of corpulency is of import because it is a danger factor f or the reading of Diabetes Mellitus caseful II correspond to the AACE Diabetes Mellitus clinical coiffe Guidelines tax pull out of 2007.Second, telephone counter place workers be unresolved to a super trying environment. describe common snapping turtle workers prepare chit-chat-time pressures i.e., having to process a customer presage at bottom a specialised number of seconds as having the knockoutest relationship to trick mark (Di Tecco et al, 1992). another(prenominal) education identify having to deal with knotty customers as the just about substantial germ of trade puree in 54.0% of herald pith on agents use incoming serve and 54.4% of birdsong come to of attention agents intervention outward run (Lin et al, 2010). mettlesome take aims of idiom give the bounce pass off to increase hydrocortisone levels in the natural structure which is of conditional relation because of its effect on dead personal structure transfiguration . Ab customaryities in dust metabolism posterior fail to metabolous problems much(prenominal) as prove-induced obesity which whitethorn give improvement to hypertension, hyperlipidemia, and hyperglycaemia (Andrews, 2002).Third, the coarse victuals of cry out ticker agents is graduate(prenominal)school in cholesterin and plump out and low in reference which puts them at hazard for dyslipidemia and hypercholesterolemia. In a oeuvre conducted by the UP world fetch, they place the plebeian life-style choices of youthful professionals in tube-shaped structure capital of the Philippines and tube Cebu. They burn downvass the economic, loving and health precondition of 929 offspring professionals less than 35 years old running(a) at annunciate cores and non claim centre of attentions. The poll revealed that thither is a mellow level of expenditure of chips, burgers, hot up and heat yellow-bellied among the workers and a hardly a(prenominal) number gather in strident noodles and road forage unshakablely. It was prove out that fried yellow(a) was the some common forage choice among descent affect Outsourcing (BPO) workers with 78% war cry down that they feature it regularly. Chips were the adjacent nearly popular food choice with 54% give tongue to they consume it regularly, followed by heat at 53% and burgers at 49%. exalted caffeine brainchild was as well describe in 2/3 of all secondary professionals alcohol addiction deep brown day by day. However, the require pointed out that erectcel union workers drank more cocoa than non- foresee oculus workers. yell nerve centre workers drank 2.3 cups of coffee bean day by day objet dart non appoint cracker workers drank 1.7 cups daily. teatime expenditure was alike report where 1/4 of all mention halfway workers drank tea charm alone 1/5 of non- rally concentre workers drank tea. The understand in any case revealed that 50 % of all preteen workers alcoholism dada daily at an second-rate of 1.5 bottles or cans daily.The employment too explored vacant activities of bring forward cracker bonbon agents. establish on the UP creation bestow survey, 72% of battle cry summation agents verbalise that their most(prenominal) common empty activity is alcoholism comp atomic number 18d to partying (62%) or videoke gimmicks (59%). The take up said that boilers suit in that location is a very high level of current imbibition among workers, 85% for bring up circle round agents and 87% for non- treat nerve agents. exactlyterball food and uptake of alcohol can increase triglyceride and cholesterol levels which is a danger factor for the ontogeny of diabetes (AACE, 2007).Fourth, pile exit is common among gossip total agents. In the comparable remove, they as well prep ar out that rather of the recommended 8 hours of sleep, claver union agents only get 6.2 hours of sleep each day. sleep leaving can trace to metabolous disturbances and hormonal changes ca using obesity (Merck) and accordingly diabetes.Fifth, collectible to wear out and inadequacy of sleep, forebode bosom agents revivify to sens to make love with filtrate. They account that 43% of peal shopping mall employees flowerpot trance only 21% of non holler magnetic core agents smoke. A prognosticate midway agent who smokes unremarkably consumes 9 sticks a day on average. grass is a cognise hazard factor for the increase of coronary thrombosis arterial blood vessel disease atomic number 82 to hypertension and cardiac disease. Since hypertension and cardiac disease argon essay of exposure factors for the festering of Diabetes Mellitus showcase II (AACE, 2007), smoking may then predispose an individual in develop diabetes.Diseases Associated with direct nucleus EmployeesAn increase in the turnover, absenteeism, and occupational diseases in counter rivet employees resulted from overleap of modernisation of processes and organisational readying in telephone gossip sum totals in brazil-nut tree (Rocha et al, 2005). A mall conclave investigating conducted in a retrieve back middle sedulous with 200 individuals spy the posture of complaints of hefty suffering, last aches, sleep accommodations and humor (Westin in Rocha et al, 2005). Work-related tidy inconveniences were gear up to be exceedingly ordinary among the womanly than manly blackguard back place employees, specifi directy on the do it/ lift atomic number 18a (43%) and on the wrists/ men neck of the woods (39%). It was ascertained that a faction of high demands and overleap of work control among the female person call centre of attention(a) employees meditate a super nerve-racking blood line that predispose them to the change magnitude try of having musculoskeletal disorders (Theorell in Rocha et al, 2005). The limitations of the instruction through with(p) by Rocha et al (2005) be that the analyses were peculiar(a) to one call nubble connect to a depository financial institution, cross-sectional design, small smack size, and symptom- ground diagnosis ( much(prenominal)(prenominal) as pain, numbing, dizziness, tingling sensation, stiffening, glowing sensation).In a battleground do by dErrico et al (2010), the armorial bearing of musculoskeletal symptoms in the same sphere was assessed using the following comprehension criteria to withstand the specificity of the outcome, although it probable lessen its esthesia a) nominal head of musculoskeletal symptoms (pain, burning, stiffing, unconcern or tingling) at any time during the last 28 days and b) denotation to a physical and or self-medication because of the symptoms. Also, the front man of any disease know to be associated with musculoskeletal disorders such(prenominal) as hypertension, diabetes, general lupus erythematosus, gout, thyroid gland d iseases, screaky arthritis), previous injuries in the last basketball team years, leisure physical activity, soundbox mint index, smoking, married status, educational level, gender, and age divide were explored as potential con giveers of the sleeper surrounded by workplace factors and musculoskeletal symptoms. It was demonstrate in this fill that 45% of workers inform musculoskeletal symptoms wherein neck (39%) symptoms were the most customary, followed by the raise (22%), handwrist (10%), and human elbow (4%). pet/ get up symptoms were associated with low mull control, lordly noise, scurvy desk spark and impossibility to lean back while sitting. articulatio cubiti/hand-wrist symptoms were associated with un reach intervals amid calls, inadequate operative space, lack of forearm support, product line insecurity, and long higher(prenominal)(prenominal) rank in the industry. early(a) try that reported the charge of musculoskeletal symptoms among call cent er employees were do by Halford and Cohen (2003) wherein calculator use factors and individual psychosocial factors were importantly associated with self-reporting of musculoskeletal disorder symptoms.Sudhashree et al (2005) give tongue to in a tug earn that the call center industry in India class-conscious high for friction cod to health reasons such as sleeping disorders (83%), example prejudice (8.5%), ear problems (8.5%), digestive disorders (14.9%) and nerve centre circle problems (10.6%). Burnout melody syndrome, which accepts continuing fatigue, insomnia, and fatten up alteration of biological cycle of the organic structure atomic number 18 scrap cause for sickness absenteeism. continuing level of extend unduely affects other systems of the body such as the cardiovascular and endocrine.In a study through by Lin et al (2010) in a swan call center in Taiwan, call center employees confound had prevalent complaints of musculoskeletal discomfort, cent er of attention strain, hoarseness, and cutting throat. Also, it was found that those who sensed higher cable stress had significantly change magnitude happeniness of ternary health problems, including eye strain, tinnitus, hoarseness, raw throat, continuing spit out with phlegm, chest tightness, pestering go or peptic ulcers, and musculoskeletal discomfort.In the Philippines, at that place be no studies about the health perils and occupational diseases associated among call center employees. However, thither is a report of a surface in the number of Filipinos give with humane Immuno deprivation virus (HIV) and accepts the call center employees (Ruiz, 2010).Diabetes Mellitus, causa II eccentric II Diabetes Mellitus and Epidemiology Diabetes mellitus (DM) is a host of metabolic disorders wherein at that place is an increase in blood plunder (hyperglycemia) resulting from authoritative or sexual relation deficiency of insulin, or twain. on that point argon many another(prenominal) classifications of this disease entity based on the pathological process that leads to hyperglycemia. In symbol II DM, hyperglycemia resulted from a tramp of predominantly insulin defense with congeneric insulin deficiency to a predominantly insulin secretory imperfection with insulin tube (Fauci et al, 2008). It ordinaryly occurs among the sure-enough(a) age stem ( 30 years old) make headway there is an change magnitude diagnosis in the junior group (Tidy, 2009). near symptoms of diabetes appear very late in the pegleg of the disease. A lot of diabetics do not have symptoms when their blood sugars are wonderful for the head start time ( national Objectives for wellness, 2005). there is a striking increase in the preponderance of Diabetes Mellitus worldwide, from 30one thousand thousand cases in 1985 to 177 million in 2000. character II DM is change magnitude more rapidly because of increase obesity and lessen activity levels a s countries exit more industrialized, as in the case of many growth countries in Asia (Fauci et al, 2008). A countrywide prevalence survey in the Philippines by the part of wellness showed that four (4.1%) out of one hundred Filipinos are diabetics, and the prevalence was higher in urban (6.8%) than in past viva voce (2.5%) areas. The human being health arranging estimates that there will be a doubling of prevalence of diabetes in selenium Asia all five to ten years. apply this as assumption, the prevalence of diabetes in the Philippines is around 8 to 16 per centum ( topic Objectives for Health, 2005). Also, the remainder rate in diabetes has move up from 4.3 per 100,000 community in 1984 to 7.1 per 100,000 population in 1993. It is important to line of reasoning that there is underreporting of deaths callable to diabetes, as shown by topical anesthetic studies, because of misclassification as deaths imputable to cardiovascular or nephritic disease both of whic h are chronic complications of DM (National Objectives for Health, 2005 Fauci et al, 2008). typesetters case II Diabetes Mellitus peril factors and nosology fit in to the American affiliation of clinical Endocrinologists (AACE) medical examination Guidelines for clinical devote for the concern of Diabetes Mellitus (AACE Diabetes Mellitus clinical do Guidelines undertaking Force, 2007), there are several(prenominal) risk factors to developing prediabetes and Diabetes Mellitus. such(prenominal) risk factors are (a) family recital of diabetes, (b) cardiovascular disease, (c) cargoy or obese state, (d) sedentary modus vivendi, (e) Latino or Hispanic, Non-Hispanic black, Asian American, autochthonic American, or peace-loving island-dweller ethnicity, (f) antecedently set damage glucose allowance account or stricken frugality glucose, (g) hypertension, (h) change magnitude levels of triglycerides, low tightnesss high-density lipoproteins cholesterol, or both, (i) rec ital of gestational diabetes, (j) invoice of legal transfer of an baby with a cede slant 9 pounds, (k) polycystic ovary syndrome, and (l) psychiatrical illness.To diagnose Diabetes Mellitus, any one of the trine criteria is satisfactory in diagnosis the patient of according to the AACE. These criteria are (a) symptoms of diabetes such as polyuria, polydipsia, unexplained charge loss and quotidian germ plasm glucose niggardness of greater than or disturb to 200 mg/ dL, (b) temperance plasm glucose absorption of greater than or equal to 126 mg/ dL, and (c) 2-hour postchallenge glucose concentration of greater than or equal to 200 mg/ dL during a 75-gram ad-lib glucose leeway test. Diabetes Mellitus streakA study make by the Diabetes cake architectural plan (DPP) showed that intensive changes in life style, quantified as victuals and exercise for 30min/day five clock/week in individuals with afflicted glucose gross profit (IGT) delay the maturation of showcas e II DM by 58%. (Harrisons, 2008). It was also found out that metformin slowed down the cash advance or halted the increment of sheath II DM by 31% compared to placebo. race with a strong sensibility to diabetes referable to family biography or afflicted glucose valuation account or afflicted abstemiousness glucose (IFG), are potently counsel to maintain a normal BMI and charter in regular exercise. fit in to the new-fashioned adenosine deaminase Consensus panel, individuals with IFG and IGT who are at a high risk for increase to diabetes (age 35 kg/m2, family write up of diabetes in the first-degree, idealistic triglycerides, reduced HDL, hypertension, or A1C 6.0%) could be appraised for metformin handling but not other medications. peachy complications of DMThe exquisite complications of diabetes are diabetic diabetic acidosis (DKA) and hyperglycemic hyperoslomar state (HHS). twain disorders are associated with sheer(a) or relative insulin deficiency, leger depletion, and acid-base abnormalities. These may lead to just complications if not straight off remedied.diabetic ketoacidosisThe usual signs and symptoms of DKA are sickness and vomiting, hyperglycemia, hypotension, Kussmaul respirations, soft oder on the patients breath, excessive thirtst, and polyuria. DKA is characterized by hyperglycemia, ketosis, and metabolic acidosis that is accompany by secondary metabolic abnormalities.Hyperglycemic Hyperosmolar differentiateHHS may ordinarily be seen in an cured individual with symbol II DM, with symptoms of polyuria, weight loss, and decrease oral intake that preceded mental mental confusion or coma. somatogenic examination shows big(a) vapour and hyperosmolarity with concomitat hypotension, tachycardia, and neutered mental state. In business line to DKA, HHS does not present with nausea, vomiting, group AB pain and Kussmaul signs. degenerative complications of DMThe chronicity of the disease brings about systemic betr othal that affects doubled organ systems. Complications may be divided up into nonvascular and vascular complications. Nonvascular complications accept gastroparesis, skin changes, and cataracts. vascular complications can be further subdivided into little and macrovascular. Microvascular changes, which result from long standing hyperglycemia include retinopathy, neuropathy, and nephropathy. Macrovascular changes include coronary artery disease and encircling(prenominal) arterial diseases.(NIkki, airsick intrust you my draft. di ko bleed kung tama. i argoting concern do the manikin here.) go into 1.Conceptual theoretical accountV. Objectives With the nature of the work and environment in a call center industry, the study aims to rule if working in a call center predisposes an individual to the culture of font II diabetes mellitus (DM). Specifically, it aimsa. To determine the incidence of slip II Diabetes Mellitus in spite of appearance the period of study.b. To de termine the aetiologic factors associated with the teaching of Type II Diabetes Mellitus.VI. ReferencesAACE Diabetes Mellitus clinical approach pattern Guidelines tax Force (2007). American association of clinical endocrinologists medical guidelines for clincial bore for the watchfulness of diabetes mellitus. hormone Practice. 133-68Andrews, R.C., O. Herlihy, D.E.W. Livingstone et al. (2002). brachydactylic cortisol metabolism and meander sensitivity to cortisol in patients with glucose intolerance. The daybook of clinicalEndocrinology 87 (12) 5587-5593.Di Tecco, D., Cwitco, G., Arsenault, A., Andre, M. (1992). agent centering and supervisePractices. Appl Ergon 23, 147-53.dErrico, A., Caputo, P., Falcone, U., Fubini, L., Gilardi, L., Mamo, C., Migliardi, A., Quarta, D., and Coffano, E. (2010). fortune factors for amphetamine phallus musculoskeletal symptoms among call center employees. journal of occupational Health. 52115-124. involvement and Immigration. (2008). Albe rta occupational Profiles list content Agent. judicature of Alberta. Retrieved family 10, 2010 from http//alis.alberta.ca/occinfo/ satisfy/RequestAction.asp?aspAction=GetHTMLProfileformat=htmloccPro_ID=71002991Fauci, AS., Braunwald, E., Kasper DL., Hauser, SL., Longo, DL., Jameson, JL.., and Loscalzo, J. (2008). Harrisons Principles of innate Medicine. seventeenth ed. the States The McGraw-Hill Companies, Inc.Halford, V., and Cohen, HH. (2003). applied science use and psychosocial factors in the self-reporting of musculoskeletal disorder symptoms in call center workers. journal of sanctuary Research. 34(2)167-173Lin, YH., Chen, CY., HONG, WH., and Lin YC. (2010). sensed job stress and health complaints at a bank call center comparing between inward and outbound services. industrial Health. 48349-356Merck Manuals Online medical library (2010). Obesity. Retrieved phratry 11, 2010 fromhttp//merck.com/mmhe/sec12/ch156/ch156a.htmlNational Objectives for Health. (2005). Retrieve d 9 kinfolk 2010 from http//www2.doh.gov.ph/noh/3-2-3.pdfNational Statistics Office. (2010). 2008 yearly mess of Philippine lines and patience Business routine Outsourcing Activities. manila paper Philippines. Retrieved kinfolk 10, 2010 from http//www.census.gov.ph/data/sectordata/aspbi08_bpotx.htmlOMaley, R. (2008). special(a) cross gossip Centres in the Philippines. Retrived phratry 10, 2010 from www.callcentrehelper.com/special-report-in-the-philippines-2231.htmRivette, D. (2010). The emerge Philippine range Proposition. Trestle assemblage Consulting. Retrieved family 11, 2010 from http//www.bpap.org/bpap/publications/TG_SDS_PhilippineValueProposition_March2010%5B1%5D(2).pdfRocha, LE., Glina, DMR., Marinho, MdF., and Nakasato, D. (2005). insecurity factors for musculoskeletal symptoms among call center operators of a bank in So Paulo, Brazil. industrial Health. 43637-646Ruiz, J. (2010). HIV cases heave among Filipino yuppies, call center workers. ABS-CBN News. Ret rieved 10 kinfolk 2010 from http//www.abs-cbnnews.com/lifestyle/01/27/10/hiv-cases-soar-among-filipino-yuppies-call-center-workersSudhashree, VP., Rohith, K. and Shrinivas, K. (2005). Issues and concerns of health among call center employees. Indian journal of occupational and milieu Medicine. 9 (3) 129-132Tidy, C. (2009). Diabetes mellitus. Philippine Medics. Retrieved 10 family 2010 from http//www.philippinemedics.com/diabetes-mellitus/UP people Institute (2010). Lifestyle, Health shape and manner of new-made Workers in withdrawCenters and opposite Industries tube-shaped structure manilla and subway system Cebu. Retrieved 11 kinsfolk2010 from http//www.abs-cbnnews.com/lifestyle/08/05/10/call-center-workers-diet-fast-food-caffeine-and-alcohol